Career
This is us.
Internationally active, home based in Hamburg, Germany.
In our culture, our strong team, mutual support and a combination of freedom and responsibility are key. In our team everyone feels the positive energy and is full of motivation through which we are like a family in which everyone supports each other. True connections and contribution to the company deveoplent are our constant focus. We are very happy to work with talented and motivated colleagues virtually by our side.
Thinking about joining us? This is what you can expect:
Despite being a young start-up company, we offer you a secure working relationship with flat hierarchies and performance-oriented appreciation. You will be given extensive opportunities for further training, will be supported in your professional development and will be able to grow personally on an ongoing basis.
Our entire team works remotely, which means that you have the choice to work from your individually furnished home office or from a nice co-working space near you. We do meet for workshops and workations on a regular base.
- You are part of a first-class and highly motivated team.
- We believe in flat hierarchies, ownership and responsibility, mutual support and versatile task areas.
- Contribute your ideas and implement them independently.
- Join us to grow into new challenges and grow professionally and personally through a wide range of tasks and a prosporous environment.
- Learn all about and get passionate like us for e-commerce.
- High flexibility, work remotely according to your preferences.
We are looking for you!
Vacancies:
Through our products and our unique customer service team, we offer our customers a top service level – thousands of 5-star reviews speak for themselves. The satisfaction of our customers motivates us every day to improve ourselves and our products and is the key factor for our success.
Starting on June 1st 2021 we are looking for support for or customer service team
Your tasks:
- Independent answering of customer inquiries by mail.
- Competent advice and support for customers on the phone.
- Improvement of the customer contact and experience quality through standardization of answers.
- Improvement of FAQs and help center content.
- Improvement of the after sales review and content management.
- Documentation of quality measures & optimisation issues from customer complaints and inquiries.
- Support in the exery day business.
Your skills:
- Du schreibst und sprichst Deutsch & Englisch fließend – eine weitere Fremdsprache
wie Italienisch, Französisch oder Spanisch wäre ein Plus. - Du hast einen eigenes Notebook
- Ausgeprägte Kontakt- und Kommunikationsstärke
- Ein hohes Maß an Kundenorientierung
Your personality:
- You are 100% motivated, adaptable & independent.
- A great communicator & self-reflected.
- Curious & eager to learn.
- Enduring & resilient.
- Proactive & completing the tasks.
Then please send us your application by e-mail with the subject “Application Customer Enthusiasm AFGTC”.
(motivation letter, resume, available hours) to info@af-gtc.co
We are looking for immediate support for our graphic design.
Your role
- You create packaging designs.
- You create infographics/illustrations for different channels.
- You design our shopify websites.
- You will design our social media profiles & ongoing posts and content.
- You customize & revise new & existing product images
- You monitor & enhance our corporate identity & corporate design
Your skills
- You have a good sense for sales-boosting content for online marketplaces and own webshops.
Relevant experience with innovative graphic design, colors, shapes, typo & layouts.
You know composings & have a good spatial imagination.
You are studying graphic, web or communication design or have already done an apprenticeship in this field.
You are proficient in Adobe Photoshop, InDesign & Illustrator.
Your personality
You are motivated to the core?
You’re full of creative & bold ideas to make young brands loud?
You’re detail-oriented & have an eye for aesthetics?
You are a designer through & through?
You have the courage to make mistakes too, & learn from them?
You’re used to working with timings & sticking to them?
You are responsible, proactive, solution-oriented & independent?
You follow through & are reliable?
Our first brand, HOMERELLA, is a great Amazon success story, two other brands in the kitchen & personal care sector are successfully registered and now we are looking for the right team to write our furture growth story together!
You will take responsibility for a brand with its products and all channels. You develop a detailed understanding of the success factors and how to improve them. You are responsible for maximizing international market success with existing and new products. You will work closely with internal and external interfaces and service providers.
Your role
- You are responsible for the results of one of our brands and further develop it.
- You develop strategies (sales increase, cost optimization, marketing, promotions, etc.) for your brand and implement them operationally.
- You analyze data on product level in different sales channels (Amazon and other marketplaces) to understand and improve sales and cost drivers and thus the economic success of our brands.
- You create, maintain and optimize product listings (especially on Amazon and other marketplaces) to ensure successful positioning in search results.
- You build our own sales channels (Shopify online store). You test, evaluate and roll out additional, relevant channels.
- You actively shape the market launch of new products (coordinating the market launch measures with the relevant departments & service providers, ensuring the process chain, selecting an optimal time for the market launch, etc.).
- You create and automate regular reporting in coordination with our performance agency and from the databases and tools, analyze the results and derive recommendations for action.
- You continuously analyze the e-commerce landscape, monitor the latest trends and proactively suggest improvements to manage our business and brands.
- You collaborate with stakeholders of the company (agencies, service providers, manufacturers).
Your skills
- You have more than 3 years of experience in product management, brand management of DTC brands, marketing or an analytical function, preferably in a startup or an e-commerce company.
- Ideally, you even have your own experience in FBA or DTC.
- Confident handling of Excel. Fluent in German and English.
Your personality
- You are a hands-on person. You love impact. You are reliable and transparent. You love cross-functional work and variety in your tasks.
- You are able to meet challenging deadlines and set priorities correctly in a fast-paced, often volatile environment where new challenges arise almost daily.
- You are a highly motivated, dynamic fast starter who can manage multiple projects and boldly solve complex problems.
- You are an absolute team player.
- You are an excellent communicator, a structure and organization person with the right eye for details.
You can take a beating & don’t let challenges get you off track. - You are someone who approaches things proactively & solution-oriented & also brings them to an end.
If this is you to a great extend, please send us your application by e-mail with the subject “Application Brand Manager AFGTC”.
(motivation (letter, gladly video or slides – what suits you best), resume, salary requirement, available hours) to info@af-gtc.com.
As a Supply Chain Manager (all genders), you are responsible for ensuring that our products reach our warehouses and our customers with optimal processes in optimal conditions, as sustainably as possible and on time. You work closely with the management, our brand managers, our logistics and fulfillment providers as well as our warehouses. You will continuously look for ways to improve our internal processes as well as those with our partners and contribute your ideas. This position is available on a part-time or full-time basis.
Your role
- Managing inventory and reorders
- Sales forecasting and ordering
- Communicating with suppliers and following up on orders
- Monitoring the supply chain in close contact with international carriers
- Management of supplier relationships
- Quality management with manufacturers and external testing laboratories
- Developing our sustainability strategy with manufacturers and in logistics
- Managing carbon footprint audits with our audit partner and manufacturers
- Analysis of demand and market trends to optimize order quantities
- Close contact and interaction with management, product team and manufacturers
- Identification and implementation of potentials to optimize our delivery process B2C
- Continuous improvement of our sourcing & purchasing process
Your skills
- Ideally, a degree in economics, logistics, business administration or similar with initial, relevant work experience in an e-commerce, retail or industrial company (e.g. through an internship) or completed apprentice/ trainee program in supply chain and at least 2 years of relevant work experience
- Strong analytical skills and understanding of processes
Good MS Excel skills, basic knowledge of ERP programs, ideally plentymarkets - Digital mindset and experience with SaaS applications in the daily work routine
- Fluent in English, basic knowledge of German is an advantage
Your personality
- You are motivated to the core?
- You are full of drive and want to prove that you can really get things done?
- You have the courage to make mistakes?
- You are responsible, solution-oriented and independent?
- You can take a lot & don’t let challenges get you off track?
- You are someone who approaches things proactively & solution-oriented & also brings them to an end?
Then please send us your application by e-mail with the subject “Application Supply Chain AFGTC”.
(motivation (letter, gladly video or slides – what suits you best), resume, salary requirement, available hours) to info@af-gtc.com.
